82 10 1981 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Al-Hazmi, Nabil Mohemmed Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource This study aims at identifying the importance of using smartphone apps in tourism marketing in Al-Kharj Governorate in the Kingdom of Saudi Arabia. The study used the descriptive and analytical approach in studying its hypotheses and achieving its objectives. It concluded that the majority of the study sample use smartphones and their tourism apps in the process of obtaining information and complete the purchasing process for the tourist trip.These apps are used to attract tourists as the best advertising method that attracts the targeted market. The study presented a set of recommendations, the most important of which is increasing cooperation between the authorities that supervise the tourism activity in the governorate when designing these apps and working to develop the technological infrastructure in line with the nature of development in the field of smartphones. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20635 10.3991/ijim.v15i06.20635 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20635/8989 Rights Information about rights held in and over the resource Copyright (c) 2021 Nabil Mohemmed Al-Hazmi Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 193-202 1865-7923 Subject The topic of the resource Mobile phone tourism marketing smartphone apps. Title A name given to the resource The Use of Mobile Phones and their Apps in Tourism Marketing in the Kingdom of Saudi Arabia Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Non-refereed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Abdul Ghani, Muhamad Syafiq Abidin, Norhaslinda Zainal Rahman, Rosshairy Abd Wibowo, Antoni Alwi, Azatuliffah Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource The improvement of technology brings a significant impact on transportation industries. The taxi industry has undergone tremendous changes with the existent of e-hailing service in the industry. Due to the introduction of mobile applications, e-hailing service takes part to compete in the market. The government has given priority to overcome the problem by introducing travel demand strategies that focus on mitigating the demand competition between the taxi and e-hailing services. One of the strategies is the adoption of a mobile application in taxi service. This paper aims to develop a system dynamics model to analyse mobile application adoption’s impact on customers’ demand on the mode share of taxi and e-hailing services as a measured output. System dynamics is a decision-experimentation method that creates a learning environment in which policymakers gain a better understanding of how the system will respond to their decisions and the potential unintended consequences of decisions. With the developed SD model, the feedback relations between mobile application adoptions on the output of taxi demand can be observed. Furthermore, the demand competition between the taxi and e-hailing services can be minimised using this SD model. The result shows that, by implementing the usage of the mobile application in taxi services, more users will be attracted to use the taxi service. With that service option, users will shift their attraction from e-hailing to taxi service, which is then able to minimise the demand competition. This research can benefit policymakers and authorities in the department of transportation to serve as a planning tool so that the demand of taxi and e-hailing services in Malaysia with the adoption of mobile application in taxi service can be predicted. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20633 10.3991/ijim.v15i06.20633 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20633/8963 Rights Information about rights held in and over the resource Copyright (c) 2021 Muhamad Syafiq Abdul Ghani, Norhaslinda Zainal Abidin, Rosshairy Abd Rahman, Antoni Wibowo, Azatuliffah Alwi Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 18-31 1865-7923 Subject The topic of the resource Taxi service E-hailing service System Dynamics Mobile Application Mode share Title A name given to the resource Modelling the Impact of Mobile Application Adoption on the Taxi Demand: An Application of a System Dynamics Approach Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Mkpojiogu, Emmanuel O.C. Hussain, Azham Agbudu, Monday Onah Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource Although, there are several literatures pertaining to the security issues in the use of mobile apps, these literatures do not sufficiently address issues about the security challenges in the use of mobile educational app. Hence, this work attempts to review the available literatures with the aim of capturing the security issues in the use of mobile educational apps. To achieve the stated research goal, the study applied systematic literature review methodology. Sixty four (64) papers in the area of security issues in the use of mobile educational apps were downloaded. Out of these papers, twenty one (21) most relevant studies were selected for review in order to extract the appropriate information needed for the analysis. The results from the review reveals the scarcity of appropriate literatures on security issues in the use of mobile educational apps and that these issues are a thing of concern, and needed to be looked into in this ever growing world of technologies. However, most of the studies, taken single handedly reviewed lack of comprehensive framework to demonstrate the security challenges in the use of mobile educational apps. Thus, the results from this paper provide additional knowledge to the users of mobile apps as a whole; students in their usage of mobile educational apps and the research community on the current security challenges in the use of mobile educational apps. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20631 10.3991/ijim.v15i06.20631 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20631/8977 Rights Information about rights held in and over the resource Copyright (c) 2021 Emmanuel O.C. Mkpojiogu, Azham Hussain, Monday Onah Agbudu Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 124-137 1865-7923 Subject The topic of the resource Mobile apps mobile devices educational apps security issues Title A name given to the resource Security Issues in the Use of Mobile Educational Apps: A Review Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Hussain, Azham Mkpojiogu, Emmanuel O.C Ezekwudo, Celestina Chinenye Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource There are several literatures pertaining to the self-efficacy of student, and educational mobile apps, but no work has been done yet on the improving the academic self-efficacy of students using mobile educational apps. This study therefore employed systematic review methodology to ascertain the factors necessary to be considered while using educational mobile apps in order to improve the academic self-efficacy of students. Hence, this paper attempts to review available literatures with the aim of capturing means of improving the academic self-efficacy of students using mobile educational apps. To achieve the stated research objective, the study applied systematic literature review methodology. Fifty (50) papers relating to academic self-efficacy of students using mobile educational apps were downloaded. Out of these papers, nineteen (19) most relevant studies were selected for review in order to extract the appropriate information needed for the analysis. The results from the review revealed that the major causes of students’ low academic self-efficacy are: lack of confidence with 22.73% and others include: low self-esteem (21.05%) and inferiority complex (10.53%). Also the review was able to show the three most important factors necessary for improving the academic self-efficacy of students using mobile educational apps included: teachers’ message (21.05%) and success and failure of others (15.79%). Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20627 10.3991/ijim.v15i06.20627 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20627/8981 Rights Information about rights held in and over the resource Copyright (c) 2021 Azham Hussain, Emmanuel O.C Mkpojiogu, Celestina Chinenye Ezekwudo Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 149-160 1865-7923 Subject The topic of the resource Education educational mobile app self-efficacy Title A name given to the resource Improving the Academic Self-Efficacy of Students Using Mobile Educational Apps in Virtual Learning: A Review Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Hussain, Azham Mkpojiogu, Emmanuel O.C Okoroafor, Pauline Chiamaka Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource This systematic literature review was set out to review available literature on autism spectrum disorder and educational mobile apps with the aim of investigating available educational mobile app and how teachers can utilize these apps in assisting autistic children in acquiring language and communication skills. In order to achieve the aim of the study, the researchers employed a systematic method of investigation. Fifty papers in the areas of autism, educational apps and teaching method for autistic children were downloaded. Twenty-six were carefully selected because of their relevance to the study. The papers were analyzed and the result showed that there are available educational apps that are effective in helping autistic children in acquiring language and communication skills. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20621 10.3991/ijim.v15i06.20621 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20621/8983 Rights Information about rights held in and over the resource Copyright (c) 2021 Azham Hussain, Emmanuel O.C Mkpojiogu, Pauline Chiamaka Okoroafor Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 161-170 1865-7923 Subject The topic of the resource Autism spectrum disorder educational mobile apps language and communication skills Title A name given to the resource Assisting Children with Autism Spectrum Disorder with Educational Mobile Apps to Acquire Language and Communication Skills: A Review Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Zabidi, Norsharina Wang, Weigang Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource Presently, social media platforms hold an excellent reputation as the closest subject and most comfortable interaction zone inside the learner's heart which makes it the most influential learning tool. However, the evaluation of the social media platforms usage based on student's choices primarily as their collaborative learning supporting tool is still in the small-scale study. Meanwhile, majority of the studies reported so far, focusing more on the usage of a particular type popular or famous social media platforms (e.g., Facebook, YouTube, Twitter and so on) as the collaborative supporting tool. This paper attempt to assess the use of overall social media platforms based on student choices, notably for supporting their collaborative learning activities. A questionnaire survey used for data collection from two universities in two countries. Findings showed that both of the universities’ students have actively utilised their social media platforms as their collaborative supporting tool with 'four times and more' usage over a week, where it is already part of their daily lives. Another result also revealed the students spent their time using social media platforms at least for an hour' in a week as their collaborative supporting tool. Conclusively, it implies that social media platforms are still relevant enough and play an indispensable part in supporting the learning process mainly, for collaborative activity context. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20619 10.3991/ijim.v15i06.20619 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20619/8979 Rights Information about rights held in and over the resource Copyright (c) 2021 Norsharina Zabidi, Weigang Wang Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 138-148 1865-7923 Subject The topic of the resource Social media platforms collaborative learning collaborative supporting tool tertiary level student. Title A name given to the resource The Use of Social Media Platforms as a Collaborative Supporting Tool: A Preliminary Assessment Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Malik, Sohail Iqbal Tawafak, Ragad Alfarsi, Ghaliya Ashfaque, Mohammed Waseem Mathew, Roy Date A point or period of time associated with an event in the lifecycle of the resource 2021-05-04 Description An account of the resource Most novice programmers consider learning to program as a difficult and challenging field of study for them. As a result, high dropout and failure rates in programming one courses reported. One of the reasons is that most programming (1) courses don’t give equal attention to syntax and semantics of programming language and algorithmic thinking. In this study, a web application based on Problem Analysis and Algorithmic Model (PAAM) was prepared and acquainted in the programming (1) course. The application focuses on problem analysis and algorithmic thinking. The influence on genders' opinion after offering the PAAM model in the programming (1) course determined by organizing a survey. The mean values of the male and female survey respondents compared by performing the T-test. The purpose is to determine if there is any significant difference between the mean values. Results show that students appreciated the web application in the programming (1) course. Male students discerned more positive responses in the survey questions compared to female students. The T-test result shows a significant difference between the values of respondents because the p-value for equal variances assumed is (.000), which is less than p = 0.05. The application encourages a new approach based on four steps (problem statement → problem analysis → problem-solving skills → code) for novices. The application helps students to understand programming structures, program design and comprehension. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20617 10.3991/ijim.v15i09.20617 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20617/9147 Rights Information about rights held in and over the resource Copyright (c) 2021 Ragad Tawafak, Sohail Iqbal Malik, Ghaliya Alfarsi, Roy Mathew, Mohammed Waseem Ashfaque Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 09 (2021); pp. 37-51 1865-7923 Subject The topic of the resource Algorithmic Title A name given to the resource A Model for Enhancing Algorithmic Thinking in Programming Education using PAAM Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Scherr, Simon André Hupp, Steffen Elberzhager, Frank Date A point or period of time associated with an event in the lifecycle of the resource 2021-05-25 Description An account of the resource Mobile apps have penetrated the market and are being used every­where. Companies developing apps face increasing challenges such as short time to market or demand for high quality. Furthermore, the success of an app also depends on how users perceive its quality. Feedback provided by users influences other potential users and provides new opportunities for identifying features. Consequently, it is a valuable source of input for app developers with respect to product improvements. One form is textual feedback. This kind of feedback is usually distributed across various data sources. Therefore, it must be captured from these sources and put into one single pool of data before it can be analyzed. The analysis must take into account the peculiarities of the short release cycles and high change rate of features for mobile apps. In this article, we present User Echo Service (UES), which was built to address heterogeneous data sources.  The aim of UES is to allow product managers to be able to be always up to date with the latest feedback data. Therefore, we have created an extensible architecture aimed at supporting different data sources and present the feedback collection scheduling system. This forms the prerequisite for subsequent analyses of the collected data. We discuss our solution and provide ideas for future development. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20613 10.3991/ijim.v15i10.20613 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20613/9253 Rights Information about rights held in and over the resource Copyright (c) 2021 Simon André Scherr, Steffen Hupp, Frank Elberzhager Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 10 (2021); pp. 66-86 1865-7923 Subject The topic of the resource Quality Assurance Apps User Feedback Architecture Product Improvement Quality Monitoring Title A name given to the resource Establishing Continuous App Improvement by Considering Heterogenous Data Sources Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Zulkifli, Abdul Nasir Faisal Mohamed, Nur Fadziana Qasim, Mustafa Moosa Abu Bakar, Nur Afiqah Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource The increasing number of road accidents and deaths among children in Malaysia is a concern. One of the main causes stems from lack of knowledge and skills in dealing with the complexity and condition of the road system. Recognizing the significance of road safety among students, road safety education has been introduced to primary schoolsby the Ministry of Education in 2008. Initially it was blended into the Malay language subject with the goal to equip the children withthe knowledge and skills about road safety.However, road safety teaching and learning still uses the conventional methods without the use of specialized tools. This paper introduces ROSE courseware, a specialized learning tool developed to meet the needs of the Malaysian primary school curriculum for road safety education. Its learning environment is a blend of virtual reality, augmented reality and interactive multimedia, which enables children to understand and acquire skills related to road safety through interactive, real-time and immersive learning tool. In order to receive the children’s feedbacks pertaining to their experience in interacting with the ROSE courseware, a usability evaluation was conducted. The results show that the children strongly agreed on the usefulness, information quality and interface quality of the ROSE courseware. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20609 10.3991/ijim.v15i06.20609 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20609/8967 Rights Information about rights held in and over the resource Copyright (c) 2021 Abdul Nasir Zulkifli, Nur Fadziana Faisal Mohamed, Mustafa Moosa Qasim, Nur Afiqah Abu Bakar Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 32-47 1865-7923 Subject The topic of the resource Road Safety Education Virtual Environment Augmented Reality Multimedia Prototyping Usability Title A name given to the resource Prototyping and Usability Evaluation of Road Safety Education Courseware for Primary Schools in Malaysia Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource International Journal of Interactive Mobile Technologies (iJIM) Dataset Data encoded in a defined structure. Examples include lists, tables, and databases. A dataset may be useful for direct machine processing. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Hussain, Azham Mkpojiogu, Emmanuel O.C. Kamal, Fazillah Mohmad Wahab, Rohazna binti Che Meh, Noor Halawati Date A point or period of time associated with an event in the lifecycle of the resource 2021-03-30 Description An account of the resource This study assessed the instrumentality of Touch ’n Go eWallet mobile app at selected areas in University Malaysia Perlis (UniMAP) and Politeknik Tuanku Syed Sirajuddin (PTSS) Perlis, Malaysia, in July and August 2019. Fifteen staff from the two institutions was selected as participants. The purpose of the test was to assess the usability of the app and get user feedback to improve the instrumental quality of the application in order to meet user satisfaction and their experience. This report contains the participants’ feedbacks, task completion rates, ease or difficulty of task completion, time on task, errors, and recommendations for improvements. This study used 4 tasks to assess the instrumental quality of Touch ‘n Go eWallet mobile app. Overall, the outcome of the study revealed that the app is generally usable and instrumental to assisting users accomplish their electronic wallet goals. There is however some observed issues in the app that require fixing to enhance the instrumental quality of app. Format The file format, physical medium, or dimensions of the resource application/pdf Identifier An unambiguous reference to the resource within a given context https://online-journals.org/index.php/i-jim/article/view/20605 10.3991/ijim.v15i06.20605 Language A language of the resource eng Publisher An entity responsible for making the resource available International Association of Online Engineering (IAOE), Vienna, Austria Relation A related resource https://online-journals.org/index.php/i-jim/article/view/20605/8961 Rights Information about rights held in and over the resource Copyright (c) 2021 Azham Hussain, Emmanuel O.C. Mkpojiogu, Fazillah Mohmad Kamal, Rohazna binti Wahab, Noor Halawati Che Meh Source A related resource from which the described resource is derived International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 06 (2021); pp. 4-17 1865-7923 Subject The topic of the resource eWallet app instrumental assessment mobile application touch ‘n go usability test. Title A name given to the resource An Instrumental Assessment of Touch'n Go eWallet Mobile App Type The nature or genre of the resource info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article