An Ability of WhatsApp Usage in Industrialised Building System (IBS) Construction Project

An Ability of WhatsApp Usage in Industrialised Building System (IBS) Construction Project

WhatsApp Application

Communication Challenges

Project Management

Industrialised Building System (IBS).

In this article, we discuss about WhatsApp application practise around project managers in managing IBS construction projects. The WhatsApp application offera great advantages, especially in collecting, managing information and data in a timely manner. Previous study highlighted effective communication become as a bridge between practitioners to share a knowledge, information and integration. Unfortunately, there is still a lack of empirical studies on how efficiencies of WhatsApp application overcome the communication barriers while managing distributed project teams on construction project. Thus this study seeks to explore communication performance perceived through WhatsApp application. The semi-structured interview methodology was used to gain in-depth knowledge from several project managers who have experiences in managing construction projects virtually through WhatsApp application. The finding from this study revealed that WhatsApp application has become an effective communication channel to overcome the barriers of communication while managing distributed teams and allowing timely information sharing.

Ahmad Pozin, Mohd Affendi

Mohd Nawi, Mohd Nasrun

Othuman Mydin, Md Azree

Mehdi Riazi, Salman Riazi

Imran, Ayub Ilfandy

International Journal of Interactive Mobile Technologies (iJIM); Vol. 13 No. 04 (2019); pp. 188-197

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2019-04-10

Copyright (c) 2019 Mohd Affendi Ahmad Pozin

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eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article