A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students
Dublin Core
Title
A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students
Subject
Usability
usability testing
mobile usability
higher education app
Description
The advancement in technology has produced innovative applications for educational purpose. Numerous higher education applications have aroused in recent years. Therefore, it is essential to strive for a high usability application. This study presents a usability evaluation of a higher education mobile application in Universiti Kuala Lumpur. The study was conducted using usability testing methodology to measure three usability factors which are effectiveness, efficiency and satisfaction. A number of 64 participants from postgraduate and undergraduate programme were subjectively selected. The result reveals that the application is effective, efficient and meet the users’ satisfaction on its usability, with the satisfaction rate of 82.15%. Several issues with regard to the application were highlighted by the respondents during the usability test. Therefore, despite of positive results, several recommendations with regards to improve the usability of the application were proposed in this study.
Creator
Nik Ahmad, Nik Azlina
Hussaini, Muhammad
Source
International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 09 (2021); pp. 88-102
1865-7923
Publisher
International Association of Online Engineering (IAOE), Vienna, Austria
Date
2021-05-04
Rights
Copyright (c) 2021 Nik Azlina Nik Ahmad
Relation
Format
application/pdf
Language
eng
Type
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Identifier
Citation
Nik Ahmad, Nik Azlina and Muhammad Hussaini, A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students, International Association of Online Engineering (IAOE), Vienna, Austria, 2021, accessed November 7, 2024, https://igi.indrastra.com/items/show/1897