A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students

Dublin Core

Title

A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students

Subject

Usability
usability testing
mobile usability
higher education app

Description

The advancement in technology has produced innovative applications for educational purpose. Numerous higher education applications have aroused in recent years. Therefore, it is essential to strive for a high usability application. This study presents a usability evaluation of a higher education mobile application in Universiti Kuala Lumpur. The study was conducted using usability testing methodology to measure three usability factors which are effectiveness, efficiency and satisfaction. A number of 64 participants from postgraduate and undergraduate programme were subjectively selected. The result reveals that the application is effective, efficient and meet the users’ satisfaction on its usability, with the satisfaction rate of 82.15%. Several issues with regard to the application were highlighted by the respondents during the usability test. Therefore, despite of positive results, several recommendations with regards to improve the usability of the application were proposed in this study.

Creator

Nik Ahmad, Nik Azlina
Hussaini, Muhammad

Source

International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 09 (2021); pp. 88-102
1865-7923

Publisher

International Association of Online Engineering (IAOE), Vienna, Austria

Date

2021-05-04

Rights

Copyright (c) 2021 Nik Azlina Nik Ahmad

Relation

Format

application/pdf

Language

eng

Type

info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

Identifier

Citation

Nik Ahmad, Nik Azlina and Muhammad Hussaini, A Usability Testing of a Higher Education Mobile Application Among Postgraduate and Undergraduate Students, International Association of Online Engineering (IAOE), Vienna, Austria, 2021, accessed November 7, 2024, https://igi.indrastra.com/items/show/1897

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