Quality Practitioners’ Differing Perspectives on Future Software Quality Assurance Practices

Quality Practitioners’ Differing Perspectives on Future Software Quality Assurance Practices

Software Quality Assurance

Software Quality Strategy

Software quality classifications

Constant changes in a business context and software development make it important to understand how software quality assurance (SQA) should respond. Examining SQA from supplier and client perspectives, this study explores how different groups of SQA practitioners perceive future needs. A survey (n = 93) conducted in fall 2017 explored the views of SQA organizations on future trends. The results indicate that SQA organizations differ slightly in their attitudes to quality categories, as do different groups of SQA practitioners. It is argued that these differences should be taken into account when developing and implementing future SQA strategy. It is further argued that the found basic enables SQA management, evaluation of new practices, and allocation of resources to ensure that all quality categories remain balanced in the future.

Lagstedt, Altti

Dirin, Amir

Williams, Päivi

International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 24 (2021); pp. 134-154

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2021-12-21

Copyright (c) 2021 Altti Lagstedt, Amir Dirin, Päivi Williams

https://creativecommons.org/licenses/by/4.0

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article