Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance

Dublin Core

Title

Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance

Subject

Web usability
website
interface
Educational website
user’s preference

Description

The usefulness of a web site is based on the prospect of a satisfactory website user.  In improving the usefulness of a university’s website, it is essential to present precise data and disseminate prompt information to students. This paper was conducted to analyse and recommend a better process for the information display (content and work processes) of university websites development. Questionnaires were distributed and feedbacks were received from 350 respondents. The aim of the study was to evaluate the effectiveness of the process of (content and processes) of the university websites based on five main aspects: i) Content and Organization Structure, ii) Linkages and Navigation, iii) Language, iv) Education Content and v) Option and Performance. Analysis showed that the percentage of question items has a positive tendency in perception regarding improvements need to enhance the intensity of the university website portal, especially in terms of links, content organization and live help desk requirements that can directly provide an easier means of that can providing information and accelerating up the operation of receiving data. In summary, this study also outlines the proposal for academic websites display to increase the serviceability of the site to users.

Creator

Shiau Gee, Lilian Lee
Dasan, Jakaria
Che Hassan, Che Hasaruddin

Source

International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 02 (2022); pp. 129-143
1865-7923

Publisher

International Association of Online Engineering (IAOE), Vienna, Austria

Date

2022-01-28

Rights

Copyright (c) 2021 Lilian Lee Shiau Gee, Jakaria Dasan, Che Hasaruddin Che Hassan
https://creativecommons.org/licenses/by/4.0

Relation

Format

application/pdf

Language

eng

Type

info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

Identifier

Citation

Shiau Gee, Lilian Lee, Jakaria Dasan and Che Hassan, Che Hasaruddin, Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance, International Association of Online Engineering (IAOE), Vienna, Austria, 2022, accessed November 23, 2024, https://igi.indrastra.com/items/show/2045

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