Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance
Dublin Core
Title
Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance
Subject
Web usability
website
interface
Educational website
user’s preference
Description
The usefulness of a web site is based on the prospect of a satisfactory website user. In improving the usefulness of a university’s website, it is essential to present precise data and disseminate prompt information to students. This paper was conducted to analyse and recommend a better process for the information display (content and work processes) of university websites development. Questionnaires were distributed and feedbacks were received from 350 respondents. The aim of the study was to evaluate the effectiveness of the process of (content and processes) of the university websites based on five main aspects: i) Content and Organization Structure, ii) Linkages and Navigation, iii) Language, iv) Education Content and v) Option and Performance. Analysis showed that the percentage of question items has a positive tendency in perception regarding improvements need to enhance the intensity of the university website portal, especially in terms of links, content organization and live help desk requirements that can directly provide an easier means of that can providing information and accelerating up the operation of receiving data. In summary, this study also outlines the proposal for academic websites display to increase the serviceability of the site to users.
Creator
Shiau Gee, Lilian Lee
Dasan, Jakaria
Che Hassan, Che Hasaruddin
Source
International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 02 (2022); pp. 129-143
1865-7923
Publisher
International Association of Online Engineering (IAOE), Vienna, Austria
Date
2022-01-28
Rights
Copyright (c) 2021 Lilian Lee Shiau Gee, Jakaria Dasan, Che Hasaruddin Che Hassan
https://creativecommons.org/licenses/by/4.0
Relation
Format
application/pdf
Language
eng
Type
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Identifier
Citation
Shiau Gee, Lilian Lee, Jakaria Dasan and Che Hassan, Che Hasaruddin, Investigating the Usability of Universities’ Websites: Upgrading Visualization Preference and System Performance, International Association of Online Engineering (IAOE), Vienna, Austria, 2022, accessed November 2, 2024, https://igi.indrastra.com/items/show/2045