The Role of e-Commerce: A Systematic Literature Review

The Role of e-Commerce: A Systematic Literature Review

e-commerce

platform

business process

systematic literature review

The implementation of digitalization in industrial sector surely gives impact to several sectors, particularly in business. The development of information technology and rapid economic globalization have initiated the role of e-commerce in economic trading activities over the globe. It takes numerous of researches to initiate online new business. Therefore, it is important to reveal the existence of gap among previous researches. Systematic literature review method is applied to analyse the role of e-commerce in trading activity as well to provide the improvement for future researches. As many as 28 e-commerce related literatures are analysed comprehensively and systematically based on protocol review. The result of research confirms the opportunity for future research on e-commerce system that enables the integration on business processes. The supporting variables of e-commerce include business branding, social and economic development, efficient system e-commerce platform, framework application.

Qurtubi

Gisya Amanda Yudhistira

Melinska Ayu Febrianti

Ira Promasanti Rachmadewi

Hari Purnomo

International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 13 (2022); pp. 118-129

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2022-07-11

Copyright (c) 2022 Qurtubi, Gisya Amanda Yudhistira, Melinska Ayu Febrianti, Ira Promasanti Rachmadewi, Hari Purnomo

https://creativecommons.org/licenses/by/4.0

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article