The Effectiveness of Digital Technologies Used for the Visitor’s Experience in Digital Museums. A Systematic Literature Review from the Last Two Decades

Dublin Core

Title

The Effectiveness of Digital Technologies Used for the Visitor’s Experience in Digital Museums. A Systematic Literature Review from the Last Two Decades

Subject

digital technologies
digital museums
visitors experience
Virtual reality

Description

The rapid advancement of technology has created a vibrant digital museum services and solutions industry. There is a drive for museums to overcome interaction and engagement issues, therefore providing a favorable atmosphere for a digital heritage economy. The research objectives of this paper are the recognition of the digital technologies used for the growth of digital museums. The study used the PRISMA statement 2020 to investigate the powerful technologies applied to the digital museum to develop the visitor’s experience. The final 46 articles included for the investigation and VOS software and key occurrence terms find the major classification themes of the literature. The digital museums, visitors' experiences, and digital technologies. The study's findings indicated that digital technologies significantly impact visitors' experience and interest after digital technologies like AR and VR development. In addition, many new inclusions of digital technologies like Personalization / Wearable Devices, Gesture Technology / Non-touch Interactives, Mobile Technologies, Indoor GPS tracking systems, Artificial Intelligence, Flexible Technology Exhibit Platforms, Virtual Touring, and clouding are also enhancing the visitor's experience in museums.

Creator

Ahdab Najib Hijazi
Ahmad Hanif Ahmad Baharin

Source

International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 16 (2022); pp. 142-159
1865-7923

Publisher

International Association of Online Engineering (IAOE), Vienna, Austria

Date

2022-08-31

Rights

Copyright (c) 2022 Ahdab Najib Hijazi, Ahmad Hanif Ahmad Baharin
https://creativecommons.org/licenses/by/4.0

Relation

Format

application/pdf

Language

eng

Type

info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

Identifier

Citation

Ahdab Najib Hijazi and Ahmad Hanif Ahmad Baharin, The Effectiveness of Digital Technologies Used for the Visitor’s Experience in Digital Museums. A Systematic Literature Review from the Last Two Decades, International Association of Online Engineering (IAOE), Vienna, Austria, 2022, accessed November 23, 2024, https://igi.indrastra.com/items/show/2331

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