"Knowledge Management Practices in Higher Education Institutes: A Different Approach "

"Knowledge Management Practices in Higher Education Institutes: A Different Approach "

Knowledge management

Decision-making

Problem-solving

Higher Education

A wide variety of organizational practices have been proposed to support the creation, storage and transfer of knowledge, yet it is often unclear how these practices relate to one another in their contribution to organizational performance. This study develops a categorization system for knowledge management practices in higher education based on two dimensions: the practices' role in the problem-solving process, and the type of problem they address. Analysis of survey data supports the proposed framework and uncovers two higher order factors that correspond to the concepts of exploration and exploitation. By focusing attention on the importance of problem-solving in transforming knowledge into business value, this research suggests a new way to understand the connection between knowledge management practices and organizational goals.

Shams Mourkani, Gholamreza

Momeni Rad, Ahmad

Artha Journal of Social Sciences; Vol. 9 No. 2 (2010): Artha Journal of Social Sciences; 36 - 56

0000-0000

0975-329X

Centre for Publications, CHRIST (Deemed to be University), Bangalore

2010-07-01

Copyright (c) 2017 Artha - Journal of Social Sciences

http://creativecommons.org/licenses/by-nc/4.0

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article

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