Integration of IoT, Data Analytics and Mobile Application towards Digitisation Facilities Management: A Case Study

Integration of IoT, Data Analytics and Mobile Application towards Digitisation Facilities Management: A Case Study

IoT

Facilities Management

mobile application.

Facilities Management (FM) industry players must be mindful of the current economic digitisation. It aims to empower the community and industry players with digital skills and digital-based businesses. Positively, this also will benefit FM industry players. Therefore, many FM organisations are starting to take advantage on IoT, big data analytics and mobile phone application in their activities. This paper utilised a literature review to discover the application of IoT, big data analytics and mobile application in FM processes. Then, a case study on Al Nabooda Chulia Facilities Management Co LLC (AN.C) success story as the recipient of Urbanise Smart City Pioneer Award 2017 were cross-examined on the tools they use in digitisation FM. The novelty from the integration of IoT, big data analytics and mobile phone application towards digitisation FM has significantly reducing management costs and improving facilities performance and service quality. The paper highlight an example of digitisation of FM activities that successfully optimising and innovating the current FM practices with the paradigm shift from cost management towards value creation in the future.

Ali, Irwan Mohammad

Mohd Nawi, Mohd Nasrun

Hamid, Md Yusof

A Jalil, Fazly Izwan

Hussain, Baharinshah

International Journal of Interactive Mobile Technologies (iJIM); Vol. 15 No. 22 (2021); pp. 154-164

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2021-11-19

Copyright (c) 2021 Irwan Mohammad Ali, Mohd Nasrun Mohd Nawi, Md Yusof Hamid, Fazly Izwan A Jalil, Baharinshah Hussain

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article