‘WAIT’ … A Mobile App To Navigate and Assist Towards Polite and Effective Online Communication.

‘WAIT’ … A Mobile App To Navigate and Assist Towards Polite and Effective Online Communication.

mobile app

mobile learning

online communication

polite expressions

Increasingly, most communication in current times are online and this characteristic has been heightened due to restrictions caused by the Pandemic. During online communication, the art and etiquette of communication is often omitted. We, the researchers observed that online interactions tend to be careless and too quick with expressions of anger or just, communication that is quick, resulting in sometimes inadvertent rude, abrupt and ambiguous communication.  Hence, to address this problem, we designed a mobile app called, “Wait”. The objectives of this app are to enable students and members of the public, to “wait”, think and refer to alternative ways on how to begin, end and use specific keywords in response to various general situations using polite expressions. This app is an easy- to- use mobile app. The researchers conducted a preliminary study with school and college students whereby they were given online questionnaires before and after using the Apps. The results showed positive feedback, in the form of polite and effective communication after the use of the app. 

Singh, Kuldip Kaur Maktiar

Vijayarajoo, Angeline Ranjethamoney

Colaco, Lydia

Gobil, Abdul Rahman bin Mohamad

International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 09 (2022); pp. 4-27

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2022-05-10

Copyright (c) 2022 KULDIP KAUR MAKTIAR SINGH, ANGELINE RANJETHAMONEY VIJAYARAJOO, Lydia Colaco, Abdul Rahman Mohamad Gobil

https://creativecommons.org/licenses/by/4.0

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article