Digital Social Media: An Interactive Technology Incorporated as a Competitive Advantage for Business

Dublin Core

Title

Digital Social Media: An Interactive Technology Incorporated as a Competitive Advantage for Business

Subject

Social Networks
Digital Communication
eMarketing.

Description

In a more transparent and dynamic world, in which consumers trust other consumers more for advice and recommendations on products and services, the continuity of organizations appears to be associated with socialization, the sharing of interests and the interaction with the audience. This is associated with the incorporation of digital technologies to business, specifically the use of social media.
Consequently, it is timely and interesting to explore the phenomenon of virtual socialization, although it is a little-studied field and what is needed is an innovative and theoretical approach based upon theories of marketing and communication. Expertise in these areas is present in all organizations and their performance is important for appropriate development of them.
This work is a qualitative analysis about the behavior, reactions and attitudes of individuals to organizations, in order to understand the social factors that contribute to sustainable competitive advantages of organizations which can support strategic and future actions.
We conclude that relevant factors associated with the tacit knowledge of the organization, specifically to learning and social interaction of the organization and their knowledge of virtual communities. The higher the coexistence of factors, the more difficult is the replication and greater will be the hypothesis of sustainable competitive advantage.

Creator

Correia, Pedro Pereira
Medina, Irene García

Source

International Journal of Interactive Mobile Technologies (iJIM); Vol. 8 No. 2 (2014); pp. 23-27
1865-7923

Publisher

International Association of Online Engineering (IAOE), Vienna, Austria

Date

2014-04-05

Rights

Copyright (c) 2017 Pedro Pereira Correia, Irene García Medina

Relation

Format

application/pdf

Language

eng

Type

info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

Identifier

Citation

Pedro Correia Pereira and Irene Medina García, Digital Social Media: An Interactive Technology Incorporated as a Competitive Advantage for Business, International Association of Online Engineering (IAOE), Vienna, Austria, 2014, accessed November 23, 2024, https://igi.indrastra.com/items/show/1080

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