Software Quality Testing In Mobile Application (ArabEasy) Based on the PACMAD Model

Software Quality Testing In Mobile Application (ArabEasy) Based on the PACMAD Model

ArabEasy appliaction

PACMAD usability model

The 4 golden rules of user interface design

Usability

Evaluation

ArabEasy is an application to learn and understand basic concepts of Arabic. This app has a problem with the user interface (UI); based on the comment from users, UI this app is confusing to use. This research focuses on measurement and testing based on usability level using the PACMAD model. Data collection was obtained from Performance Measurement, SUS Questionnaire, NASA-TLX Questionnaire, and RTA Questionnaire. The result from this process is measured using usability metrics, statistical testing,  and calculation from the questionnaire, respectively. The next process, making a recommendation to improve UI, became a prototype based on The four Golden Rules of User Interface Design. The result of this process showed increased effectiveness 37.22%, efficiency 46.08%, satisfaction 24.25. Furthermore, errors aspect decreased 13.4%, and the cognitive load 18.54.

Bagaskara, Safitra Aditya

Wibowo, Achmad Teguh

Izzuddin, Muhammad Andik

Milad, Mohammad Khusnu

Setyowati, Rr. Diah Nugraheni

Taufik, Taufik

Ridwan, Mujib

Arifin, Sirajul

International Journal of Interactive Mobile Technologies (iJIM); Vol. 16 No. 10 (2022); pp. 4-24

1865-7923

International Association of Online Engineering (IAOE), Vienna, Austria

2022-05-24

Copyright (c) 2022 Safitra Aditya Bagaskara, Achmad Teguh Wibowo, Muhammad Andik Izzuddin, Mohammad Khusnu Milad, Rr. Diah Nugraheni Setyowati, Taufik, Mujib Ridwan, Sirajul Arifin

https://creativecommons.org/licenses/by/4.0

application/pdf

eng

info:eu-repo/semantics/article

info:eu-repo/semantics/publishedVersion

Peer-reviewed Article